What does 2% of revenue cover?
Everything a traditional property manager does day-to-day: tenant communications, maintenance coordination, vendor management, compliance monitoring, and owner reporting. Capital projects and leasing are separate.
Can I override AI decisions?
Always. Every action the AI takes is logged and reversible. Set approval thresholds for expenditures, and the AI will hold for your sign-off on anything above the limit.
How does it handle emergencies?
Emergency requests trigger immediate escalation — the AI dispatches your preferred emergency vendor and notifies your on-call team simultaneously. No waiting for business hours.
What property types are supported?
Multifamily, office, retail, industrial, and mixed-use. The AI adapts its workflows to the operational patterns of each property type.
When does billing start?
Billing begins after a 30-day onboarding period. During onboarding, the AI is active but you’re not charged — giving you time to tune thresholds and confirm it’s working as expected.